Product & Jewelry Care
How should I store my GEMSPEAK jewelry?
Store each piece in a separate, soft-lined box or pouch to prevent scratching. Keep them away from direct sunlight and moisture.
Can I shower or swim with my jewelry on?
We recommend removing all jewelry before showering, swimming, or exercising to maintain its shine and prevent damage.
How do I clean my jewelry at home?
Use a soft cloth and mild soap solution. Avoid harsh chemicals. For extra sparkle, gently polish with a jewelry cloth.
Orders, Shipping & Returns
How long will my order take to arrive?
Orders are processed within 1-2 business days and usually arrive within 5-7 business days, depending on your location.
Do you ship internationally?
Yes, we offer international shipping. Delivery times and charges may vary based on your country.
What is your return policy?
We accept returns within 14 days of delivery on unworn items. Visit our Returns page for more details.
Can I change or cancel my order after placing it?
If your order hasn’t shipped, we can make changes. Please contact us as soon as possible to request a change or cancellation.